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How Sand Star Services, LLC collects, uses, and protects your information, and the terms that govern use of our website and communications.
Sand Star Services, LLC · 6341 Stewart Rd., Suite 400, Galveston, TX 77551 · (409) 256-8334 · info@SandStarServices.com
Sand Star Services values your privacy. This policy explains how we collect, use, and protect your information when you visit this website, contact us, request an estimate, or opt in to receive communications from us.
When you submit a form or opt in to our SMS service, we collect the contact details you provide — such as your name, mobile number, email, property location, and project details — along with related appointment information. We also automatically collect limited technical and usage information through cookies and analytics tools, as described below.
This website is built and hosted on the Wix platform. Wix automatically places a set of essential (strictly necessary) cookies required for security, stability, and core site functionality — for example XSRF-TOKEN (fraud detection), svSession and wixSession (security and core function), SSR-caching (page rendering), TS* and bSession (security and system measurement), and fedops.logger.sessionId (error monitoring). These do not require consent because the site cannot function without them.
We also use analytics / non-essential cookies and tracking to understand how visitors find and use the site, including:
You can accept or decline non-essential cookies through the cookie banner on this site, and you can manage or delete cookies in your browser settings at any time. For background on cookies and how to control them, see allaboutcookies.org.
Your information is used to respond to your inquiry, schedule and perform services, send appointment confirmations, reminders, rescheduling options, and important service updates, and to understand and improve our website and marketing. We do not sell your personal information.
Website form submissions are processed by Wix and delivered to us by email at info@SandStarServices.com, where our team reviews and follows up. We retain the information you submit as needed to provide services and meet our legal and business obligations.
Message frequency varies based on your appointments. Message and data rates may apply. Reply HELP for assistance or STOP to opt out at any time. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our dedicated SMS Terms, Help & Privacy page for full detail.
We rely on the security measures of our hosting and service providers and implement reasonable, industry-standard measures to protect your personal information from unauthorized access, disclosure, or misuse.
You can opt out of SMS at any time by replying STOP, decline non-essential cookies via the cookie banner, and contact us to ask about the information we hold. For assistance, reply HELP or contact us below.
Email: info@SandStarServices.com
Phone: (409) 256-8334
Mail: 6341 Stewart Rd., Suite 400, Galveston, TX 77551
By accessing or using this website (the “Site”), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Site.
You may use the Site solely for lawful purposes and for obtaining information about Sand Star Services, LLC and its services. You agree not to:
Sand Star Services, LLC reserves the right to suspend, restrict, or terminate access to the Site, in whole or in part, at any time and without notice for conduct that it believes violates these Terms or is otherwise harmful to the Site or to Sand Star Services, LLC.
All content, materials, and features available on the Site, including without limitation all text, graphics, logos, icons, photographs, images, videos, downloads, page layouts, designs, service descriptions, and other material (collectively, the “Content”), are owned by or licensed to Sand Star Services, LLC and are protected by applicable copyright, trademark, trade dress, and other intellectual property laws.
No license or right is granted to you by implication, estoppel, or otherwise except for the limited right to view the Site for your personal or internal business use. You may not reproduce, modify, distribute, display, perform, publish, create derivative works from, or exploit any Content without the prior written consent of Sand Star Services, LLC.
Any estimate, budget, pricing range, timeline, schedule, service description, or planning information presented on the Site is provided solely for general informational and preliminary planning purposes. Such information is based on assumptions, incomplete or limited information, current market conditions, and other factors that may change.
Accordingly, all such information is non-binding, subject to revision, and does not constitute a quote, bid, guarantee, offer, or binding commitment by Sand Star Services, LLC. Final pricing, scope, scheduling, deliverables, and commercial terms will be set forth only in a separate written proposal, work order, service agreement, maintenance agreement, or other contract executed by authorized representatives of the applicable parties.
Actual pricing, timelines, and project requirements may differ materially from any estimate or planning range displayed on the Site due to factors including, without limitation:
You acknowledge that any reliance on information presented on the Site is at your own risk unless and until such information is incorporated into a fully executed written agreement.
If you submit information to Sand Star Services, LLC through the Site, including through a contact form, estimate request, service inquiry, scheduling request, or document upload, you represent that the information provided is accurate, current, and complete to the best of your knowledge.
Sand Star Services, LLC is not responsible for errors, delays, pricing differences, or scope misunderstandings resulting from incomplete, inaccurate, inconsistent, or outdated information submitted through the Site. Sand Star Services, LLC reserves the right to rely on the information submitted until corrected in writing.
The Site is provided for general informational purposes only and does not constitute engineering, architectural, legal, tax, accounting, financial, safety, regulatory, or other professional advice. Content on the Site should not be relied upon as a substitute for project-specific evaluation, professional consultation, field verification, code review, or contract review.
Any project should be evaluated on its own facts, conditions, scope, and applicable requirements. You should consult your own advisors and obtain a written agreement directly from Sand Star Services, LLC before making any decision based on information found on the Site.
If Sand Star Services, LLC enters into a written proposal, contract, maintenance agreement, work order, purchase order, statement of work, or other signed agreement with a customer, the terms of that signed agreement shall control in the event of any conflict with the information or general terms posted on the Site.
Site content is intended to be supplementary and informational only and does not amend, modify, or supersede any signed project-specific agreement unless expressly stated in writing and signed by authorized representatives.
THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY LAW, SAND STAR SERVICES, LLC DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR RELIABILITY.
Sand Star Services, LLC does not warrant that the Site will be uninterrupted, error-free, secure, current, or free of viruses or other harmful components, or that defects will be corrected.
TO THE FULLEST EXTENT PERMITTED BY LAW, SAND STAR SERVICES, LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF REVENUE, PROFITS, BUSINESS, GOODWILL, DATA, USE, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF SAND STAR SERVICES, LLC FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100.00), UNLESS A DIFFERENT AMOUNT IS REQUIRED BY APPLICABLE LAW.
If you provide your contact information to Sand Star Services, LLC through the Site, including your email address or mobile phone number, you consent to receive communications related to your inquiry, request, service appointment, estimate request, project coordination, follow-up, and other business-related communications from Sand Star Services, LLC.
Where permitted by law, and where you separately opt in through a form, checkbox, or other clear consent mechanism, you may also receive marketing or promotional communications. Consent to receive marketing communications is not a condition of purchasing services. You may opt out of non-essential promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting Sand Star Services, LLC directly.
Message and data rates may apply to SMS or mobile communications, depending on your carrier and plan. Your use of the Site and any personal information submitted through it is also subject to any applicable Privacy Policy and Cookie Notice posted on the Site. See our SMS Terms, Help & Privacy page for details specific to text messaging.
Your use of the Site may involve the collection and processing of certain information as described in Sand Star Services, LLC's Privacy Policy and any applicable Cookie Notice (above). By using the Site, you acknowledge that you have reviewed those policies to the extent posted and understand that they govern the handling of applicable personal information and browser-based tracking technologies.
These Terms and any dispute arising out of or relating to the Site or these Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.
Any legal action or proceeding arising out of or relating to the Site or these Terms shall be brought exclusively in the state courts or federal courts located in the State of Texas, and each party irrevocably submits to the personal jurisdiction and venue of such courts.
Sand Star Services, LLC may revise these Terms at any time by posting an updated version on the Site. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the revised Terms.
Related: SMS Terms, Help & Privacy · Accessibility Statement
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